jhi77 Privacy Policy

jhi77 is an online casino and sports betting platform serving players in Bangladesh. We are committed to handling your personal data responsibly and transparently. This Policy applies to all personal data we collect through the jhi77 website, any mobile applications associated with the jhi77 brand, customer support interactions, and any promotional or marketing communications we send to you.

This Policy should be read alongside our Terms & Conditions, which govern your use of jhi77 generally. If there is any conflict between this Policy and the Terms & Conditions on a matter relating to personal data, this Policy will take precedence. We may update this Policy from time to time — see Section 13 for our amendment process.

jhi77 collects the following categories of personal data. We collect only what is necessary for the specific purpose described and do not collect excessive or irrelevant data.

jhi77 uses the personal data we collect for the following specific purposes. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your explicit consent or identifying a new lawful basis.

• To create, verify, and manage your jhi77 account, including KYC identity verification and ongoing account maintenance.
• To process deposits, withdrawals, and bonus transactions via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To personalise your experience on jhi77, including recommending cricket betting markets, slot games, and live casino offerings relevant to your preferences and play history.
• To monitor and enforce compliance with our Terms & Conditions, including detecting prohibited conduct, bonus abuse, fraud, and money laundering.
• To send you promotional offers, bonus notifications, and marketing communications that we believe are relevant to you — subject to your marketing preferences and applicable opt-out rights.
• To fulfil our responsible gaming obligations, including providing self-exclusion, deposit limits, and age verification services, and referring players to support resources where appropriate.

We do not use your personal data for automated decision-making that produces legal or similarly significant effects on you without first providing a meaningful explanation and the opportunity to request human review of the decision.

jhi77 processes personal data only where a lawful basis exists for doing so. The following legal bases apply across our data processing activities:

• Contract performance: processing necessary to deliver the services you have registered for, including account management, payment processing, and game access.
• Legitimate interests: fraud prevention, security monitoring, responsible gaming enforcement, and service improvement activities — where these interests are not overridden by your fundamental rights.
• Legal obligation: where jhi77 is required by law to collect, retain, or disclose personal data — for example, anti-money laundering and counter-terrorism financing obligations.
• Consent: for marketing communications and any processing activity that is not required for contractual or legal compliance purposes. You may withdraw consent at any time by contacting our support team.

Financial transactions on jhi77 — including deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard — are processed through the secure infrastructure of the respective payment providers. jhi77 does not store full card numbers, CVV codes, mobile banking PINs, or other sensitive payment authentication credentials on its own servers.

jhi77 retains a transactional record of your deposit and withdrawal activity — including amounts in Bangladeshi Taka (BDT), timestamps, payment method types, and transaction statuses — for account management, customer support, and compliance with applicable anti-money laundering regulations. These records are retained for the period described in Section 8 of this Policy.

jhi77 uses cookies and similar tracking technologies to operate the platform, remember your session, and improve your experience. A cookie is a small data file stored on your device by your browser when you visit jhi77.

jhi77 uses the following categories of cookies:

• Essential cookies: required for the platform to function correctly, including session authentication, security tokens, and fraud-prevention signals. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players navigate jhi77, which pages are visited most frequently, and where players encounter difficulties. This data is aggregated and does not identify you individually.
• Preference cookies: used to remember your platform preferences, such as your language setting and display configuration, so that they persist between sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent jhi77 from functioning correctly. Disabling analytics or preference cookies will not affect your ability to place bets, make deposits, or access games.

jhi77 does not sell your personal data to third parties. We share personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other payment intermediaries — solely to process deposit and withdrawal transactions.
• Technology and platform providers: game studios (including Pragmatic Play, Evolution Gaming, Spribe, and others) and platform infrastructure providers who require limited technical data to deliver their services as part of jhi77.
• Regulatory and law enforcement authorities: where jhi77 is legally obligated to disclose personal data — for example, in response to a valid court order, law enforcement request, or anti-money laundering reporting obligation.
• Fraud prevention and security partners: identity verification providers and fraud-detection services who assist jhi77 in verifying player identities and detecting suspicious activity — under strict data processing agreements.

All third parties who receive personal data from jhi77 are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for their own unrelated purposes.

jhi77 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply: active account data is retained for the duration of your account plus 5 years following account closure; transaction records are retained for a minimum of 5 years from the date of each transaction in accordance with anti-money laundering regulations; KYC verification documents are retained for 5 years following account closure or the last transaction, whichever is later; communications data (support interactions) is retained for 3 years.

Where jhi77 no longer has a lawful basis for retaining personal data, it will securely delete or anonymise that data. Anonymised data (where your identity cannot reasonably be re-identified) may be retained for longer periods for statistical or service-improvement purposes.

As a jhi77 player, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via the email address at the bottom of this page. We will respond to verified requests within a reasonable timeframe and at no charge to you.

To exercise any of the above rights, email our support team with your registered mobile number and a description of your request. We may need to verify your identity before processing your request to protect against unauthorised access to your account data.

jhi77 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for all data in transit, hashed storage of account passwords using industry-standard algorithms, access controls restricting internal access to personal data on a need-to-know basis, and regular security reviews of our platform infrastructure.

While jhi77 takes reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You play a role in keeping your account secure: use a strong, unique password for your jhi77 account, never share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

jhi77 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes age verification steps, and we reserve the right to request documentary proof of age at any stage. If we discover that personal data has been collected from a person under 21, we will delete that data promptly and close the associated account.

If you are a parent or guardian and believe that a person under 21 has created a jhi77 account or provided personal data to jhi77, please contact our support team immediately via the email below. We will investigate and take appropriate action, including account closure and data deletion, without undue delay.

The jhi77 platform may, from time to time, contain references to third-party services such as payment providers. These third parties operate their own privacy policies, which are independent of this Policy. jhi77 is not responsible for the privacy practices of third-party providers. We encourage you to review the privacy policies of any third-party service you use in connection with jhi77, particularly bKash, Nagad, Rocket, and Upay, each of which has its own data handling practices.

jhi77 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will use reasonable efforts to notify registered players — for example, by posting a prominent notice on the jhi77 platform or by sending a notification to the contact details associated with your account.

The updated Policy will take effect from the date it is published on the jhi77 platform. Your continued use of jhi77 following the publication of an updated Policy constitutes your acceptance of the revised terms. The "Last updated" date at the top of this page indicates when the Policy was most recently revised.

If you have questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please contact our support team. We aim to acknowledge all privacy-related enquiries promptly and resolve them within a reasonable timeframe. Do not include sensitive information such as your password or full payment credentials in any email.

Support email: [email protected]